Club Avolta

Name: Club Avolta
Availability: InStock
Rating: 2.5 (5989 reviews)
Author: Dufry International AG

Dufry International AG

2.5

5.99K reviews

10L+

Downloads

USK: All ages

About this app

Say hello to Club Avolta, your passport to a world of travel benefits! Formerly Red By Dufry, we've evolved to offer you an even more enhanced travel experience.

As a Club Avolta member, you'll enjoy:

Exclusive Benefits:
- Offers: Access member-only deals on top brands.
- Perks: Enjoy special airport privileges like priority check-in and lounge access.

Effortless Shopping:
-Reserve & Collect: Reserve items through the app and collect them at the airport.
-Tailored Suggestions: Get personalized product recommendations.

Rewarding Experiences:
-Point Rewards: Earn points with every purchase for exciting rewards.

We're continuously evolving to bring you new features and benefits to elevate your travel experience. Download the Club Avolta app now and start enjoying the many benefits of your membership today.

Updated on

21 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Device or other IDs

This app may collect these data types

Personal info, App activity and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.5

5.93K reviews

Jennifer White

7 November 2025

This app doesn't work, I want to click and collect my goods but it won't let you put the destination country in so won't let you any further on. Will have to go onto Newcastle Duty Free direct and order from there. This app used to work, what went wrong

1 person found this review helpful

A Google user

28 July 2019

I have used it several times during my visits in London in LHR airport, the 5% discount can be used for real. However, the problem is the points haven't raised up at all since (as they said) 7 days after purchasing date or months later whatsoever. I tried many times to contact Dufry team by email, I haven't heard of them at all! so basically no chance to upgrade the tiers.

13 people found this review helpful

A Google user

18 March 2019

The app works fine, and it is good to have discount at checkout at certain airports. However, the points based on purchase are not reflected even a month after the purchase - which means there is no way to progress on the tiers, and get higher discounts. This needs to be properly supported. Update : Received a response from Dufry, mentioning you can claim missing points online. However, this does not work as I can get up to the submission form, but the submission page is passive.

43 people found this review helpful

Dufry International AG

18 March 2019

Hi Rohit, we're glad you liked our app, but we're sorry to hear that your experience wasn't what you hoped for. We are of course working hard to optimize this process. If your points are not credited past 7 days, please note that you can request them directly from your app when you go in your profile / My points and purchase history. The Dufry Team

What's new

We’re giving you more choice!

Our new Marketing Preferences feature lets you choose how you want to hear from us, giving you more control and a more seamless, personalised experience with smart language detection built in.

We’ve also made performance and experience upgrades to make your app better.

Update now to see what’s new!

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