Renpho - Outdated Version
3.2star
8.94K reviewsinfo
1M+
Downloads
USK: All ages
info
About this app
We apologize for the inconvenience, but the Renpho App is currently unable to register data. To continue using our services, we kindly request that you switch to the Renpho Health App, which offers a seamless and comprehensive experience, allowing you to track and manage your health and fitness data effortlessly. We appreciate your understanding and encourage you to make the transition to the Renpho Health App for uninterrupted access to our features and benefits.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.2
8.76K reviews
s d
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November 9, 2022
If I try to delete some data while offline the app says that some server can't process my request at that moment, even though I'm using a guest account and my data is supposed to be stored only on my phone... You also need to give access to your location to connect to the scale. I would never have bought the scale if I had known that I'd have to upload my measurements to their servers. And they obviously collect more data than they say they do.
3 people found this review helpful
Joicom corporation
November 9, 2022
Dear customer, regarding your problem, please feel free to contact us via support@renpho.com so that we can see how we can help you solve the problems. I hope to hear from you soon. Sincerely, Renpho Customer Service Team
Olaf Tietze
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- Show review history
August 24, 2020
App is generally doing what it's supposed to do. Sometimes crashes during start up, and has done so repeatedly for weeks. Recently crashed and stopped syncing with Google Fit out of nowhere. Edit: Support provided help with getting Renpho to sync with Fit again, but not data for the days it was not connected. So I had to add weight data to Fit manually.
2 people found this review helpful
Joicom corporation
August 24, 2020
Dear customer, Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
Miso
- Flag inappropriate
April 5, 2021
I was so happy with my scale at first, but now it won't transfer my weight to the app, no matter what I do. I've only had it for about 5 months. I tried removing the scale from the app, resetting it by taking the batteries out, testing for Bluetooth anomalies and all other troubleshooting steps that they recommend. It's not usable anymore.
14 people found this review helpful
Joicom corporation
April 6, 2021
Dear customer, regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
What’s new
Update your app for an improved experience!
What's New:
Bug fixed & Other user experience optimizations.
What's New:
Bug fixed & Other user experience optimizations.
App support
About the developer
Joicom Corporation
ken@renpho.com
14129 The Merge St Unit A
Eastvale, CA 92880
United States
+86 138 2331 8175
